Whether it’s physicians who are finishing charts late at night or healthcare executives finding common ground in a competitive landscape, I’m passionate, skilled and fairly obsessed with ensuring those leading the charge have more good days.
Why? Well, like most people working in healthcare, it’s personal.
A perfectly good day gone awry
Everything changed in an instant, as is the case for most people who end up smack in the middle of the healthcare system. Toward the end of my senior year of college, I was talking on the phone with my mom planning my graduation party when she said that something was wrong, hung up on me and ended up on the kitchen floor. She had suffered from a rare type of brainstem stroke resulting in Locked In Syndrome, a form of paralysis impacting all motion and respiratory function. Her physical abilities were limited to just eye movement.
I stayed by my mom’s side in the hospital for months watching her miraculously survive and ultimately regain some function. I also witnessed my parents redefine their lives as they advocated for my mom’s care and fought for support from an insurance company that failed to live up to its end of the bargain.
My family’s experience stuck with me through my early career and I eventually left my job as a talent agent to pursue a graduate degree that would allow me to play an active role in transforming the US health system.
After earning a master’s degree in Organizational Communication, I put my academic knowledge to good use teaching at several universities, working within a large health system and now advising those who lead hospitals, health systems and physician practices on how to have more good days in the midst of industry transformation.
Education & Teaching Experience